Frequently Asked Questions

How can I contact you for support or inquiry?

Please contact us through email at contact@h4-lab.com or via our contact form. We will get back to you promptly.

What payment options do you offer?

We accept all major payment methods through Stripe.

What is the minimum number of units I can buy?

One unit. For batch orders please contact us.

What is the QMU Reader?

The QMU Reader is a Windows software that you can use to display the sensor data automatically. There is no need to develop your own API or data logging tools.

Can I log data remotely using QMU10X products?

Not natively. However, as our QMU10X products are USB devices, it could be easy to setup the sensor to work with an SBC (e.g., Raspberry Pi) to then access the data remotely.

Does the QMU10X products have on-board memory?

No. You can use the QMU Reader to export recorded data in two available formats (.txt or .csv) or extract data through the serial interface.

Can Quark sensors be used with Linux or Mac OS?

Yes. No driver is required.